FAQs
EPP stands for equipment protection plan. It is offered to limit your financial responsibility for accidental damage to the equipment during your rental. We ask that you return the items the same way you received them. This is a nonrefundable fee.
You may choose to opt out and provide your own coverage and insurance covering the equipment for each day it is at the event location.
Payment is due 30 days prior to your event. If your RSVP date is close to this date please let us know so we can work with you. 7-10 days prior to your event you will receive a message asking if any last minute items need to be added.
Yard services should be done a week prior to your event or at the start of that week.
Extra fees apply if we must push your delivery off waiting for lawn maintenance.
Small orders such as tables & chairs? Yes.
Large items tents, dance floor, stage? No.
Heavy items :: Tents, stage, dance floor, lighting, walls, etc are included with delivery.
Tables & Chairs :: Typically left under the tent for you to set up however you chose. Items must be stacked & placed neatly back under the tent before pickup.
Extra fees apply if items are left out.
Available for professional set up & breakdown at an additional cost, per item. Large orders; over 200 chairs or 20 tables, have a set setup & breakdown fee starting at $500. Layouts must be provided the week of the event.
However, please be aware that due to rising gas prices and the possible need for an extra truck and labor that travel fees can be quite high. Please call our office for a current quote.
Please take a look at the contract you signed when booking to see all the details of our cancelation policy.